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Managed IT services for your
business

Professional IT support for businesses of all sizes.

EXPLORE OUR MANAGED SERVICES

Professional IT systems analysis

We conduct a thorough analysis of your existing IT infrastructure to identify vulnerabilities and areas for improvement.

Efficient management of computers and devices

Complete care for all company’s devices, including regular maintenance, updates and security.

Comprehensive business data security

We protect your sensitive data from leaks and cyber threats using the most advanced security solutions.

Proactive monitoring and supervision

We continuously monitor your network and devices, resolving issues before you even notice them. 

Remote IT support

Most issues are resolved remotely – quickly, efficiently, and without the need to wait for a technician.

Automated regular data backups

We ensure regular backups so your data remains safe even in the event of a failure or cyberattack.

Professional server management

We keep your servers running smoothly with regular updates and performance optimization.

Hardware and software sales & service

We recommend, deliver, and configure the optimal equipment for your operations.

Expert consulting and training

We provide guidance on purchasing new hardware and software and train your staff for more effective IT use.

Reliable daily IT support for your business

  • HELPDESK – Guaranteed response and resolution times for all your IT requests.
  • SMART HOTLINE – We use an intelligent hotline system to ensure fast and efficient communication.
  • ONLINE SUPPORT – Secure, encrypted remote access for quick and safe problem resolution.
  • ON-SITE SUPPORT – If a remote solution isn’t possible, our technician will come directly to your location.
WHY CHOOSE MANAGED IT SERVICES FROM ALFAPRO

Predictable costs without surprises

Pay a fixed monthly fee with no unexpected expenses for repairs or emergency interventions.

Access to a skilled team of experts

Benefit from a team of specialists with a wide range of expertise—instead of relying on a single IT employee.

Effective prevention of IT downtime

Through regular monitoring and maintenance, we reduce the risk of outages that could disrupt your business.

Guaranteed fast response times

We guarantee response times based on a Service Level Agreement (SLA) tailored to your needs.

Clear and transparent communication

We explain technical solutions in a way that’s easy to understand—no confusing jargon.

IT cost optimization

We regularly review your IT setup and help reduce costs, including those from third-party services.

Find out how we can help you
How does Outsourced IT management with us work?

Initial analysis

We start with a comprehensive analysis of your current IT infrastructure to identify potential vulnerabilities and improvement opportunities.
Step 1

Solution proposal

Based on your needs and budget, we design a customized IT management strategy that fits your business.
Step 2

Implementation

We set up all necessary systems for remote monitoring, management, and support—ensuring a smooth transition.
Step 3

Continuous support & monitoring

We take responsibility for your IT environment - monitoring, maintaining, and resolving issues before they impact your operations.
Step 4
WHAT OUR CLIENTS SAY ABOUT US
EAA - OIL Slovensko s.r.o.
Our company has been cooperating with AlfaPro spol. s r. o. since the beginning of 2014, specifically in the area of comprehensive computer network management with Hotline and remote support. We especially appreciate their great flexibility, proactivity, and professional approach. They offer innovative solutions tailored to client requirements, and we are very satisfied with the cooperation.
Payroll Service
Since PC is my arch-enemy and I do not understand the language of your IT tribe at all, I am satisfied… I function, when I need something, I beep and it gets solved, and you have patience with me. From my side, everything is fine.
Felbermayr Slovakia s.r.o.
Based on our long-term cooperation, I would like to express my thanks for the quick handling of our requests, professional approach, and helpfulness. We are very satisfied with your services and plan to continue using your IT company's services in the near future.
JAMI Servis s.r.o.
Finally, we have a serious and always prompt and professional IT service provider under all circumstances. We have been working with AlfaPro for several years and are very satisfied with their work. Personal approach, understandable IT language, and helpfulness are the main characteristics of this company.
EP PROJEKT
I am happy to join the group of satisfied contractual partners for your services. In this short period, I rate the cooperation as extraordinarily responsible, reliable, and professional.
RAVAK
I evaluate the cooperation with your company positively; your guys who solve really diverse IT problems for us are skilled and patient, and I appreciate their almost unlimited time flexibility.
Havrilla & Co s.r.o.
On behalf of our company Havrilla & Co s.r.o., I would like to express our utmost satisfaction with the services you provide. On behalf of our company, I would especially appreciate the willingness, as well as the speed of your employees in solving arising problems, but above all their correct and professional approach in providing services to our company.
ACRC s.r.o.
AlfaPro provides us with reliable IT support, ensuring the smooth operation of our network and systems. Their ability to respond flexibly and solve problems is invaluable to us. We are grateful for their supervision of our IT infrastructure. We appreciate their professionalism, efficiency, and client-oriented approach. AlfaPro are not only professionally skilled, but communication with them is always assured and pleasant. If you are looking for a partner who meets your highest expectations in this segment, we highly recommend AlfaPro.
ALLMEDIA
We have been cooperating with AlfaPro for a long time in the management of corporate IT, whether it is hardware or software, there are always experts available who can solve any problem via remote access or personal visit. When purchasing new technologies, we appreciate their consultations and suggestions…
Geotech Bratislava s.r.o.
We chose AlfaPro as our IT service provider after a thorough selection process. Mr. Šóth promised a lot, but delivered even more. Personal approach, client interest, quick response, prompt and professional problem solving are key for us. We rate the cooperation as excellent and can only recommend them.
METON SLOVAKIA a.s.
We have been cooperating with AlfaPro spol. s r.o. since 2010. We value their professional, expert, but also personal approach. They are reliable, always willing, and promptly solve our problems.
ŠKODA LEGAL s.r.o.
AlfaPro has a well-established system for quickly solving problems. They use many innovations to speed up processes. There is substitutability, which is great because there is always someone available to solve the problem. We have a long-term and successful cooperation.
WEALTH EFFECT MANAGEMENT
AlfaPro is excellent at what they do. We are proud and long-term clients of this IT company and our experience with them is very positive. Their services are not only high-quality but also reliable. One of the biggest benefits of working with AlfaPro is their team. They are people with a high level of expertise who enthusiastically devote themselves to our projects. We have always been sure that our requests would be responded to quickly and efficiently. They communicate with empathy and care. The IT solutions we implemented were always very sophisticated and adapted to our needs. Thanks to this, we were able to maximize the performance and efficiency of our IT systems without exceeding our budget constraints. We are glad we have found a partner we can rely on.
Štrbské Presso
Even a Mercedes can break down, but the most important thing is that the service is fast and, if possible, the customer doesn't even 'know' about it. This is exactly how you operate at AlfaPro. If a problem arises, you solve it quickly, painlessly, and professionally. I have always encountered only a willingness to help and solve what was needed. I am aware that sometimes we approach AlfaPro with questions or requests that do not fall within the scope of services we pay for monthly, but it has never happened that AlfaPro did not help – quite the opposite. Therefore, today I can say that I am glad that we receive reliability from you, that we have the assurance that if almost 'anything' happens, you are close by and I know everything will be 100% fine again!
AREKO, s.r.o.
We have been cooperating with AlfaPro for a long time, more than 8 years. We are very satisfied both with the solution of everyday software and hardware support, as well as with the design and delivery of a new server and the upgrade of computer equipment for the whole company. Based on our experience so far, we plan to continue our long-term cooperation with AlfaPro.
Sedya s.r.o.
We have been cooperating with AlfaPro s.r.o. for 11 years. It is about providing comprehensive management of the company's computer network (SW+HW). It is a highly professional cooperation at the highest level of trust. The work of the technicians, whether via the 'Hotline', remote support, or personal presence at the premises of Sedya s.r.o., is fast, professionally reliable, and professional.
Rittal s.r.o.
We have been cooperating with AlfaPro for 13 years. During this cooperation, we have been extremely satisfied with the incident reporting system, response time, speed, professionalism, and helpfulness of AlfaPro staff in every respect.
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CONTACT US

Enhance your business performance with reliable IT management.

+420 210 012 603

info@alfaprogroup.com

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